In Abu Dhabi, getting around the city has never been easier — thanks to the growing digital integration between TAMM and the Integrated Transport Centre. Whether you’re a daily commuter, a resident managing parking, or a visitor using public buses, you can now access many essential services with just a few clicks.
Let’s take a look at how TAMM and the Integrated Transport Centre are working together to simplify transport services for everyone.
What is TAMM?
TAMM is Abu Dhabi’s official digital government platform. It’s designed to bring together services from multiple government departments into one easy-to-use website and mobile app. Instead of visiting different offices or browsing several websites, residents can now access a wide range of public services all in one place — including those offered by the Integrated Transport Centre.
What is the Integrated Transport Centre?
The Integrated Transport Centre, often called ITC, is the authority responsible for managing public transport, traffic, parking, and logistics across Abu Dhabi. From running the city’s bus system to regulating taxis and overseeing paid parking zones, ITC plays a major role in keeping the capital moving.
Now, many of these services can be accessed digitally through TAMM, making life simpler for both residents and visitors.
Transport Services You Can Access Through TAMM
Here are some of the most popular Integrated Transport Centre services that are now available via the TAMM platform:
1. Mawaqif Parking Services
You can pay for public parking, apply for residential parking permits, and even settle parking fines — all through TAMM. This eliminates the need to visit ITC centres in person.
The platform allows users to easily track the validity of their Mawaqif permit, get notified before it expires, and even renew it instantly. Whether you’re a resident in a permit-only area or just parking for a few hours, TAMM offers a smooth and hassle-free experience — powered by the Integrated Transport Centre.
2. Hafilat Card Top-Up
Bus users in Abu Dhabi can recharge their Hafilat smart cards online using TAMM. It’s quick, secure, and means you’ll never have to worry about finding a top-up machine.
In addition to balance top-ups, TAMM also allows users to view their Hafilat transaction history, check card validity, and apply for special discount cards for students, seniors, and people of determination. This makes public transport more inclusive and efficient — a clear reflection of how the Integrated Transport Centre is planning for everyone’s mobility needs.
3. Trip Planning and Bus Schedules
By accessing transport information through TAMM, users can view bus routes, stop timings, and trip durations, all powered by the Integrated Transport Centre’s up-to-date data.
The service makes it easier for residents and tourists to plan their day without delays. You can search for routes by destination, check estimated arrival times, and even get alerts on schedule changes — all designed to support smoother travel and less waiting at bus stops.
4. Taxi Services and Complaints
Need to book a taxi or report an issue? These services are also integrated into TAMM, giving users access to ITC’s support channels from the comfort of their homes.
You can submit complaints or lost item reports directly through the platform and track the status of your case. This transparent and convenient approach is part of the Integrated Transport Centre’s efforts to improve customer service and raise the quality of taxi experiences across Abu Dhabi.
5. Traffic Permits and Commercial Licences
If you’re a business needing special access permits or freight transport approvals, you can apply for many of these through TAMM as well — with the request going directly to the Integrated Transport Centre.
This includes permits for heavy vehicle movement, delivery schedules, and approvals for logistics operations. With fewer documents to print and reduced processing times, TAMM makes it much easier for businesses to stay compliant and connected with the Integrated Transport Centre’s transport regulations.
Why This Matters
By bringing Integrated Transport Centre services onto the TAMM platform, Abu Dhabi is saving people time, reducing paperwork, and making transport services more accessible to everyone.
You no longer have to queue at service centres or switch between multiple government websites. Instead, you can manage your transport needs — from parking to public transport — in just a few minutes online.
Final Thoughts
The partnership between TAMM and the Integrated Transport Centre is a big step forward in Abu Dhabi’s journey to becoming a truly smart city. By making transport services easier to access and more convenient to use, the city is ensuring that both residents and visitors can enjoy a smoother, more connected experience.
Whether you’re renewing your parking permit, topping up your bus card, or simply checking when the next bus arrives — you’ll find it all on TAMM, powered by the Integrated Transport Centre.
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